Billing & Refunds
Effective: May 4, 2026
1) In-app purchases & virtual items
Noble Valley House may offer optional in-app purchases (including subscriptions) that provide access to digital content, features, or virtual items (e.g., coins/credits/entitlements).
- Virtual items are licensed, not sold, have no cash value, are not redeemable for money, and may not be transferred except as required by law.
- Availability, pricing, and included benefits may vary by platform and may change over time.
2) Billing, taxes, and renewal
Payments are processed by the store or payment provider you use (for example, Apple App Store or Google Play). Your purchase may be subject to applicable taxes, and you authorize the provider to charge the listed price plus any applicable taxes/fees.
If you purchase a subscription, it may auto-renew unless you cancel before the renewal date through your account settings in the applicable store/provider.
3) Cancellations
You can cancel a subscription at any time through the platform where you purchased it. Deleting the app or closing an account does not automatically cancel a subscription. Access typically continues until the end of the current billing period (subject to the providers terms).
4) Refunds & limitations
All sales are generally final to the extent permitted by law. Refund decisions are made by the store/payment provider and governed by their policies. If a refund is granted, access to the refunded content/entitlements may be revoked and any related virtual items may be removed.
- We cannot override an app stores refund decision.
- Unused virtual items do not guarantee refund eligibility.
- If we detect abuse (e.g., repeated refund requests after consumption of benefits), we may restrict access as allowed by law and our Terms.
5) Chargebacks
If you file a chargeback, we may suspend or terminate access to the related account while the dispute is investigated. We may provide transaction information to the payment provider to help resolve the dispute.
6) Contact
Questions about billing, cancellations, or refunds: